FAQ

My order is not the color I expected, How can I get the color I want?

Every product type will present a color quite differently. This can be due to a number of variations in our digital printing process, as well as the composition of the material itself. Unfortunately we cannot offer custom color matching services, but we are happy to look into any color issue further to see what options may be possible. Keep in mind, all images displayed in our previews are digital renderings and will not match any monitor or device exactly. We always recommend a test swatch first for this exact reason.

My Order is not fabric type I expected. Can I exchange for another option with the same design?

All fabric details and uses are mentioned in each fabric you select. Additionally, we always recommend ordering our sample pack. (link for a sample pack)

I want to order my own design and I am not sure about the results of the colors. How can I select the appropriate colors?

We do not guarantee matching of the colors, however to have an idea of the color output on a fabric and to get easy with the colors selection we recommend you to order Rung kahani Color map. (link). Each color map expires in 3 months and need to be replaced.

My order gets short, can I order extra later? How I would be able to match colors with my previous order?

Each order is printed separately through digital printing process, this process can not guarantee 100% color matching at all. We recommend you to order extra or incase you are short with the fabric or have continue order of the same print color we can not guarantee the color matching.

Disclaimer:

Every product type will present a color differently. This can be due to several variation reasons in our digital printing process and composition of materials itself. Unfortunately we cannot offer any color matching service. Keep in mind, all images displayed in our previews are digital renderings and will not match any monitor or device exactly. We always recommend a test swatch first for this exact reason.

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